Joseph joined Cold Storage in 1961 as a sales assistant stationed at Fitzpatrick Orchard store. Over the years, he has been assigned to various departments; from Fruits & Vegetables to Seafood even Meat. Currently, he is responsible for product displays and ordering in the Dairy & Frozen Department at Bugis Junction store.
Now 73 years old and still energetic at work, Joseph believes that "If you like the job, you will develop and get along with the culture & environment."
He shared that the secret to his undying dedication is to always relish a challenge. He pays attention to the sales figures and uses it to analyse and challenge himself to make radical and effective decisions in his daily duties.
A firm believer of trust and teamwork, he feels that by respecting other colleagues, the same respect will be earned. This is his core belief since starting out in Cold Storage 54 years ago.
Now, Joseph finds fulfilment everyday and uses his off days to spend time with his grandchildren and friends. "As long as my health permits me to work, I will continue my career at Cold Storage" he said with pride.
Jamaliah started out as a cashier in Cold Storage back in 2013. She loves being able to interact with customers and is known as the cheerful and helpful staff among colleagues.
A great team player, Jamaliah helps her colleagues from other departments like Seafood, Delicatessen and Grocery, whenever she is available.
As she displayed great potential, Jamaliah was promoted to Section Leader for the Checkout Department at Jasons The Gourmet Grocer. To her, trust and service are the most crucial factors in this department where she always strives to lead by example. Now, her daily routine includes planning the roster for all the cashiers, arranging home delivery and compiling the cashier reports.
Always passionate about her work, Jamaliah said: "I like to work in Jasons because the environment is nice, the people are friendly and the display amazes me."
Murugas was 17 years old when he joined as a sales assistant at NorthPoint store. Before embarking on his career with Cold Storage, he was a road sweeper. "When I was sweeping the road, there was a store manager who approached me to join Cold Storage. I gave it a try, and I like it!" he shared happily.
He loved the environment so much that after completing his National Service, he decided to continue with Cold Storage. A few years later, sensing his potential, the Store Manager decided to send him for butchery courses. His exceptional results led to his promotion. As a supervisor, his daily routine comprises of cutting, checking the quality of the meat, and assisting in the fulfilment of orders.
Even after so many years, he still enjoys every minute of his job. He loves interacting with customers and finds immense satisfaction in being able to recommend the best cut to complement their different cooking purposes. He loves that crowd and the buzz so much that he chooses to work on weekends and have his off days on weekdays instead. "The store is busier on the weekend, that is why I want to help," he said.
Loyal and appreciative, Murugas has turned down job offers from competitors and has been with the company for 23 years and counting. He believes that Cold Storage has provided the training and opportunities for him to grow and because of that, he is proud to be an employee of Cold Storage.
A committed family man, Richard is known to be a humble, friendly and approachable Senior Operations Manager. Fresh out of National Service, he started his career at Cold Storage in 1977 as a Sales Assistant. In a few years, his outstanding performance caught the eye of his managers resulting in his promotion and nomination as a Junior Management Trainee. After graduating from the Management Trainee program, he became a Department Manager handling Grocery.
His performance never waned and was soon promoted to a Store Manager and subsequently an Operations Manager in 1996. “I love my job and I’m passionate about the retail industry” he shared enthusiastically. Ever appreciative of his opportunities, he is happy and proud to be a part of Cold Storage as “It is a very well established company. It is not easy to find a company that can stand strong for more than 100 years.”
Richard is currently a Senior Operations Manager for 17 stores, including Great World City – the flagship store of Cold Storage. Not only does he needs to make sure the stores executes with excellence when it comes to freshness, quality, and services standards, he also provides guidance and coaches his team members. Always leading by example, Richard believes strongly in teamwork so that everyone can achieve more together. He also treats his team members like family; solving problems and guiding them with his experience. Two Store Managers even blossomed under his guidance and went on to be Operation Managers themselves. Watching his team grow has given him a lot of satisfaction and happiness – it is simple things like this that makes his everyday routines exceptionally meaningful.
A firm believer of work-life balance and a goal-oriented high achiever, Evon started her career with Cold Storage in June 2002 as a Category Support Officer. Her outstanding performance led her to be nominated to join the Company’s Leaders in Development Program (LDP) in 2005. She went on to be an executive in the Space Management Team, ensuring that the planograms planned were well executed at the stores.
She decided to explore new frontiers and left Cold Storage in 2010 to join other retailers in Singapore. However, after four years, she realised that Cold Storage was the place she belonged to. She loved the culture, the challenges and the people. In 2014, she returned to Cold Storage.
As a Category Manager, Evon has her days filled with store visits, buying and managing the merchandise in her category, reviewing and analyzing sales data, developing appropriate customer focused insights and more. Constantly on the move, her efforts have made a significant contribution to the company. Better management of cost and risk is achieved when she provides support through her innovativeness and zealous strive for greater efficiency. Always full of energy, she relishes her everyday challenges and appreciates that Cold Storage is a place with a strong tradition of growing people.
Sheila Roxas has always been an independent person who embraces challenges – she worked part-time at a fast food restaurant while pursuing her degree in the Philippines. She has over 19 years of experience in the F&B industry which includes working for one of the largest retail companies in Philippines. When an opportunity to work for Cold Storage Singapore came, she grabbed it as she felt that it was a once in a lifetime opportunity to learn and experience something bigger.
In October 2005, the chapter with Cold Storage as a Department Manager handling delicatessen began. Completely clueless about delicatessen, she felt lost as it was a whole new world of hams and cheeses in all shapes and sizes. “Back then, the only type of cheese I knew was cheddar!” she said jokingly. Her eagerness to learn and natural curiosity, allowed her to adapt quickly. She excelled and in 5 years, she was promoted to be a Fresh Trainer before returning to her passion in fresh food specialization.
Sheila embraced the challenges that came along with her new role. She loves the interaction with staffs from all the different stores and takes pride in ensuring that every store retains the same high standards and level of quality. Always willing to share her knowledge on the best ways to enjoy cheeses, hams and antipasto, her single purpose everyday is to simply give shoppers the best delicatessen shopping experiences.